FREQUENTLY ASKED QUESTIONS


How do I sign up?
For Cycle+Yoga, you must purchase classes from our Rates section of the Cycle/Yoga page, or in the MINDBODY app, and then you can view and book classes in the Schedule section of the Cycle/Yoga page, or in the MINDBODY app

For IMPACT Performance, we do not require you to sign up in advance for our adult classes. To view the class schedule, click here.
Do I need cycling shoes? Do I need a yoga mat?
If you have them, bring them. If you don’t, no big deal. Just wear regular workout sneakers. If you would like to bring your own, go ahead! If you do not own one we have plenty of mats for you to use.

 

Help! I've never done a spin/yoga class before!
Don’t stress. We welcome people of all levels. Our instructors will help you get set up and will motivate you to have the best workout possible. If you have taken less than 5 classes before, we recommend you arrive 15 minutes before class time.
What is your cancellation policy?
In the event that you cancel a class within twelve (12) hours of a scheduled class time, or if you miss a class without canceling, you will forfeit that class. Alternatively, if you have an unlimited package, you will be charged a $10.00 fee.

 

 

Where are you located?
IMPACT Cycle and Yoga are located on the ground level of the HarborCenter, adjacent to The Healthy Scratch. IMPACT Performance is located on Level 6 of the HarborCenter.
Are there locker rooms or showers?
There are restrooms right next to both studios where you can change. We also have showers and a locker room upstairs at Impact Performance, located on Level 6 of the HarborCenter.

 

 

Where do I park?
Free parking in the HarborCenter Parking Ramp is included with any IMPACT Performance monthly membership and any five pack of private or group training sessions.

We also provide free parking for all Cycle+Yoga members inside the HarborCenter Parking Ramp. All you have to do is show the parking attendant your reservation confirmation email you receive after signing up for a class. The best place to Park is on the Main St. side of the HarborCenter Ramp, on Floor 3 or 4. For Performance, take the elevator to Level 6. For Cycle + Yoga, take the elevator to the ground floor.
Do my classes ever expire?
There is a 3 year expiration on the 5,10,15 and 20 class packs for Cycle + Yoga.

 

 

Does Cycle+Yoga host private parties or groups?
We would love to set up a private ride or yoga session for you and your friends. Perfect for birthdays, bachelorette parties and corporate outings. Email keli.jerome@harborcenter.com for more information!